Applications Engineer

Position Highlight

Location: Illinois | Connecticut

Applications Engineer provides sale support through test cuts and demonstrations and after sale support through training, machine programming, problem solving and service. Applications Engineer usually specializes in a specific type of equipment, e.g. WEDM, EDM, Machining Center and 3D Metal Printer. Maintain integrity and ethics in all actions and conversations with customers.

Responsibilities

• Program machine via CAD /CAM software to perform test cuts and generate test cut reports to aid in sales efforts.
• Perform machine demonstrations to customers, including programming and analyzing results.
• Provide on-site and off-site machine operation classes and training to new customers.
• Provide customers with continued technical support on machine setup, programming and operations.
• Use analysis and testing to assist customers in identifying machine problems and finding solutions.
• Coordinate weekly application work schedule with Application Manager.
• Participate in industry trade shows.

Qualification: Must have, Preferred

• 5 – 7 years of hands on Sinker EDM and Wire EDM experience or High Speed Mills, 3D Additive Technologies, including programming, setup and machine operations is must.
• CAD/CAM training preferred.
• Excellent customer service skills, including ability to maintain integrity and ethics in all conversations and actions with customers.