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Work Environment

We give our employees the ability to achieve and exceed their objectives. We believe in teamwork and encourage our team members to share ideas, collaborate, and venture outside their comfort zones. At all levels, their efforts are highly visible and always valued.

Diverse Team

Our diversity is one of our strengths. It allows us to better serve our customers and be more competitive. Sodick, Inc. is an Equal Opportunity and Affirmative Action employer.

Positive Environment

We follow a set of high standards spelled out in our Employment policy. Sodick is committed to fostering an environment that helps our team manage their workload and personal needs.

Sodick Benefits

Our compensation and benefits are targeted to be among the best in the industry.

  • Employee Incentive Program
  • Paid Holidays
  • Paid Vacation and Personal Days
  • 401(k) Retirement Plan and Employer Matching Program
  • Dependent Care Flexible Spending Account
  • Healthcare Flexible Spending Account
  • Short and Long-term Disability Insurance
  • Life and Accident Insurance
  • Health, Dental, and Vision Insurance

Field Service Engineer

Responsible for installing, servicing, and performing basic training on all Sodick machinery, the field service engineer will troubleshoot both electronic and mechanical problems that can occur on-site by using proper basic testing equipment.

Applications Engineer

Reporting to the General Manager and National Service manager, the applications engineer is responsible for sales and customer support, before and after the sale.

Seniority Level
Entry Level

Industry
Machinery

Employment Type
Full-Time

Job Functions
Engineering

Position Highlight

Location: Midwest (IL, IN, MI, etc.) / North East (NJ, CT) / West (AR)

Install, service and perform basic training on all Sodick machinery. Need to troubleshoot both electronic and mechanical problems that can occur on site by using proper basic testing equipment (i.e. multimeter or oscilloscope). Travel by car or airplane to both customer and dealer facilities.

On-site intake of customer complaints regarding equipment malfunction and service issues and communication with customer and internal management regarding the technical analysis and determination.

Qualification: Must have, Preferred

  • Associate’s Degree in Electronics or equivalent experience is required.
  • Working knowledge of CAD / CAM system, materials, tooling, and end mills preferred.
  • Being able to read schematics along with the use of test equipment such as multimeter or oscilloscope is required.
  • Excellent customer service skills, including ability to maintain integrity and ethics in all conversations and actions with customers.
  • Self-motivated, able to work with little or no supervision and to calmly handle stressful situations when customers complain of equipment malfunctions.
  • Possess technical curiosity and ability to diagnose and solve production issues.
  • Detail-oriented and able to get work completed in a manufacturing environment.

Working hours

  • Normal Business Hours 8:30 am - 5:00 pm
  • Overtime and weekend work might be required.

Benefits

  • Employee Incentive Program
  • Paid Holidays Paid Vacation and Personal Days 401(k)
  • Retirement Plan and Employer Matching Program
  • Dependent Care Flexible Spending Account
  • Healthcare Flexible Spending Account
  • Short and Long-term Disability Insurance
  • Life and Accident Insurance
  • Health, Dental and Vision Insurance

Field Service Engineer
Apply Now

Seniority Level
Entry Level

Industry
Machinery

Employment Type
Full-Time

Job Functions
Engineering

Position Highlight

Location: Midwest (IL, IN, MI, etc.) / North East (NJ, CT) / West (AR)

Install, service and perform basic training on all Sodick machinery. Need to troubleshoot both electronic and mechanical problems that can occur on site by using proper basic testing equipment (i.e. multimeter or oscilloscope). Travel by car or airplane to both customer and dealer facilities.

On-site intake of customer complaints regarding equipment malfunction and service issues and communication with customer and internal management regarding the technical analysis and determination.

Qualification: Must have, Preferred

  • Associate’s Degree in Electronics or equivalent experience is required.
  • Working knowledge of CAD / CAM system, materials, tooling, and end mills preferred.
  • Being able to read schematics along with the use of test equipment such as multimeter or oscilloscope is required.
  • Excellent customer service skills, including ability to maintain integrity and ethics in all conversations and actions with customers.
  • Self-motivated, able to work with little or no supervision and to calmly handle stressful situations when customers complain of equipment malfunctions.
  • Possess technical curiosity and ability to diagnose and solve production issues.
  • Detail-oriented and able to get work completed in a manufacturing environment.

Working hours

  • Normal Business Hours 8:30 am - 5:00 pm
  • Overtime and weekend work might be required.

Benefits

  • Employee Incentive Program
  • Paid Holidays Paid Vacation and Personal Days 401(k)
  • Retirement Plan and Employer Matching Program
  • Dependent Care Flexible Spending Account
  • Healthcare Flexible Spending Account
  • Short and Long-term Disability Insurance
  • Life and Accident Insurance
  • Health, Dental and Vision Insurance

Field Service Engineer
Apply Now

Job Description
The Applications Engineer reports to the General Manager or National Service Manager and is responsible for sales and customer support. This includes before sale support through test cuts and demonstrations and after sale support through training, machine programming, problem solving and service. Applications Engineer usually specializes in a specific type of equipment, e.g. WEDM, EDM, Machining Center and 3D Metal Prtiner. Maintain integrity and ethics in all actions and conversations with customers.

Essential Duties & Responsibilities

35% of time - Program machine via CAD /CAM software to perform test cuts and generate test cut reports to aid in sales efforts.

20% of time - Perform machine demonstrations to customers, including programming and analyzing results.

15% of time - Provide on-site and off-site machine operation classes and training to new customers.

20% of time - Provide customers with continued technical support on machine setup, programming and operations.

5% of time - Use analysis and testing to assist customers in identifying machine problems and finding solutions.

4% of time - Coordinate weekly application work schedule with Application Manager.

1% of time - Participate in industry trade shows.


Non-Essential / Marginal Responsibilities
Help maintain the appearance of showroom and sustain machinery in demonstration ready condition.


Education, Experiance and other Qualifications

1. High School Diploma required.

2. 5 – 7 years of hands on Sinker EDM and Wire EDM experience, including programming, setup and machine operations preferred.

3. CAD/CAM training preferred.

4. Excellent customer service skills, including ability to maintain integrity and ethics in all conversations and actions with customers.


Supervisory Responsibilites

N/A


Descision Making Responsibilities

1. 20% of time - Make independent decisions regarding machine programming for test cuts and demonstrations.

2. 60% of time - Make independent recommendations to customers regarding machine setup, operations and support.

3. 20% of time - Make recommendations to sales staff, distributors and higher management in relation to test cuts, demonstrations and trade shows.


Location

Schaumburg, IL

Application Engineer
Apply Now

Job Description
The Applications Engineer reports to the General Manager or National Service Manager and is responsible for sales and customer support. This includes before sale support through test cuts and demonstrations and after sale support through training, machine programming, problem solving and service. Applications Engineer usually specializes in a specific type of equipment, e.g. WEDM, EDM, Machining Center and 3D Metal Prtiner. Maintain integrity and ethics in all actions and conversations with customers.

Essential Duties & Responsibilities

35% of time - Program machine via CAD /CAM software to perform test cuts and generate test cut reports to aid in sales efforts.

20% of time - Perform machine demonstrations to customers, including programming and analyzing results.

15% of time - Provide on-site and off-site machine operation classes and training to new customers.

20% of time - Provide customers with continued technical support on machine setup, programming and operations.

5% of time - Use analysis and testing to assist customers in identifying machine problems and finding solutions.

4% of time - Coordinate weekly application work schedule with Application Manager.

1% of time - Participate in industry trade shows.


Non-Essential / Marginal Responsibilities
Help maintain the appearance of showroom and sustain machinery in demonstration ready condition.


Education, Experiance and other Qualifications

1. High School Diploma required.

2. 5 – 7 years of hands on Sinker EDM and Wire EDM experience, including programming, setup and machine operations preferred.

3. CAD/CAM training preferred.

4. Excellent customer service skills, including ability to maintain integrity and ethics in all conversations and actions with customers.


Supervisory Responsibilites

N/A


Descision Making Responsibilities

1. 20% of time - Make independent decisions regarding machine programming for test cuts and demonstrations.

2. 60% of time - Make independent recommendations to customers regarding machine setup, operations and support.

3. 20% of time - Make recommendations to sales staff, distributors and higher management in relation to test cuts, demonstrations and trade shows.


Location

Schaumburg, IL

Application Engineer
Apply Now